How to register for online access using Patient Access

Patient Access is a online service which allows you to book appointments, order repeat prescriptions, view your medical records and send secure messages to the practice. The services is open 24/7/365 and can be accessed from your home PC, Tablet or Mobile phone.


Register at the surgery in person

Step 1. Read this information leaflet

Step 2. download, print and complete our  'Patient Access Application Form'.

Step 3 Visit the practice in person to hand in your completed application form.  You will need to bring with you two forms of Identification: One photo ID such as passport, drivers licence, freedom pass and one form of ID with your home address on such as a recent utility bill, bank statement. Full List of acceptable ID

Step 4 Confirm with the reception team that you've read and understood the above information leaflet.

We do have copies of the application form and information leaflet at reception if you are unable to download from the website.

You will be provided with a Patient Access Pin Document which you will need for when you go to sign in for the first time on the Patient Access website.  Please keep the Pin Document safe and use within 7 days as it expires after 7 days.  

Once you have completed  the registration and signed into the Patient Access website you will have full access to appointments and medication ordering.  If you have requested access to your medical record it may take up to 2 weeks for your GP review your records.   Your online access will be automatically updated once your GP authorised access.



Register from home and visit the surgery later

You can also register for this service online without visiting your practice by clicking here. This method creates a basic account that allows you to book only one appointment. Using this option requires that you visit the surgery after registering and bring with you two forms of ID - one photo ID such as Passport, drivers licence, freedom pass and also one form of ID with your home address on such as recent utility bill, bank statement. Full List of acceptable ID

Step 1: Enter your post code and click Search.

Step 2: Select your practice and click Continue.

Step 3: Click No to having a registration letter and then click Continue.

Step 3: Enter your personal details and click Continue to complete the registration process.

A the end of the registration, please remember to write down your User ID as you will need this to access your Patient Access account.

Remember: once you've registered online, you will need to bring in your ID so that we can give you full access to your account.  You will also need to read our information leaflet and download, complete and print our 'Patient Access Application Form'. 



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