Ordering a repeat prescription

Repeat Prescriptions

A repeat prescription is an item you have regularly and that your GP has authorised to be issued without an appointment. They need to be re-authorised every year although you may need to be seen more often depending on the condition being treated.

You can request a repeat prescription:

  • online or via the NHS App
  • in person,
  • via post.

All prescriptions will be sent electronically to a nominated pharmacy of your choice except in those circumstances that require a prescription to be printed.  If you have not already nominated a pharmacy please contact us on 01989 763535 and we'll update your record.  

You can change your choice of pharmacy at any time, just let us know in good time before requesting your next prescription and we will organise this for you.




Repeat Prescription


The NHS App is a new, simple and secure way to access a range of NHS services including ordering repeat prescriptions on your smartphone or tablet. 


If you do not use a smartphone or tablet you can go online on your computer and login at NHS App Online


Alternatively, you can still use  PATIENT ACCESS  to order repeat prescriptions


We are no longer able to offer a telephone repeat prescription ordering service except for those few patients who are housebound or frail, and are unable to utilise any of our other methods of ordering. If you think you are eligible to make telephone requests, please call 01989 763535 and select Option 2 between 10.30 and 11.30. 




A dispensing surgery is one that can dispense drugs to patients who live more than 3 miles from a pharmacy. Ross-on-Wye has three pharmacies and only a small proportion of patients living at a distance so we have never had permission from NHS England to become a dispensing surgery.