Ordering repeat prescriptions

The easiest ways to order repeat prescriptions are:

These accounts show you all your repeat medicines and dosages and you can choose the ones you need.

You can also:

  • Email the surgery using email address
  • Bring the paper form to the surgery, Monday to Friday from 8:00am to 6.30pm

We only accept orders for repeat prescription requests over the phone (phone lines are open between 10.30 am – 11.30am) if you are registered housebound and do not have access to online services.

Collecting your prescription

Prescription requests take 72 working hours to be processed after we have received it. Please ensure you order your medications in a timely manner.

You will need to choose a pharmacy to collect your prescription from. We call this nominating a pharmacy.

You can change your nominated pharmacy at any time:

  • on the app or website where you order repeat prescriptions
  • at your GP practice
  • at any pharmacy that accepts repeat prescriptions

Questions about your prescription

If you have questions about your medicine, your local pharmacists can answer these. They can also answer questions on medicines you can buy without a prescription.

The NHS website has information on how your medicine works, how and when to take it, possible side effects and answers to your common questions.

Medication reviews

If you have a repeat prescription, we may book you a telephone call with our In-House Pharmacist for a medication review. We will be in touch when you need to come in for a review.

Prescription charges

Find out more about prescription charges

What to do with old medicines

Please return all medicines that are no longer required to the Pharmacy that dispensed it to you to dispose of. Do not put it in your household bin or flush it down the toilet.

About pharmacists

As qualified healthcare professionals, pharmacists can offer advice on minor illnesses such as:

  • coughs
  • colds
  • sore throats
  • tummy trouble
  • aches and pains

They can also advise on medicine that you can buy without a prescription.

Many pharmacies are open until late and at weekends. You do not need an appointment.

Most pharmacies have a private consultation room where you can discuss issues with pharmacy staff without being overheard.

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