Confidentiality
The practice complies with Data Protection and Access to Medical Records legislation. Identifiable information about you will be shared with others in the following circumstances:
- To provide further medical treatment for you e.g. from district nurses and hospital services.
- To help you get other services e.g. from the social work department. This requires your consent.
- When we have a duty to others e.g. in child protection cases (now called Safeguarding).
Anonymised patient information will also be used at local and national level to help the Health Board and Government plan services e.g. for diabetic care. If you do not wish anonymous information about you to be used in such a way, please let us know.
Reception and administration staff require access to your medical records in order to do their jobs. These members of staff are bound by the same rules of confidentiality as the medical staff.
Doctor Confidentiality
It is compulsory for doctors who intend to become GPs to complete a full course of hospital training and a year’s supervised experience in general practice. Our surgery has been approved to take such doctors and each year there may be one working for us. They are fully qualified and experienced and we feel sure you will welcome their help.
As part of their training they are required to make a video-recording of some of their consultations. These are for educational purposes only, will only be seen (anonymously) by other doctors and will be erased afterwards. If this involves your consultation your permission will be requested and you are able to refuse and no offence will be taken – we perfectly understand the sensitivity of the situation.
Patient access to records
In accordance with the Data Protection Act 1998 and Access to Health Records Act, patients may request to see their medical records. Such requests should be made by a Subject Access Request form and may be subject to an administration charge. No information will be released without the patient consent unless we are legally obliged to do so.
Data Security and Protection Policy
Pendeen Surgery recognises that information has its greatest value when it is accurate, up to date and accessible where and when it is needed. This document sets out a strategic direction form information governance management within the Practice.
Data Security and Protection Policy
Freedom of Information
Information about the General Practitioners and the practice required for disclosure under this Act can be found here.